Community Relationship Management
Build your community, one event at a time
unde.io CRM isn't just ticketing. Every sale, every check-in and every returning guest adds up to a community you know and can grow — yours.
770+
events published
140+
active organizers
100,000+
tickets issued
55,000+
door check-ins
Most platforms stop at the ticket. That's where unde.io starts: CRM here means Community Relationship Management — every event leaves behind people who came, loved it and would come back. If you know who they are.
01 · Attract
Know where your audience comes from
Every visitor is a future member of your community. See the full funnel — from page view to paid order — by source, campaign, city and device, and put your budget into channels that bring people, not just clicks.
- ✓Conversion funnel with drop-off between steps
- ✓Revenue per traffic source and UTM campaign
- ✓Cities, countries and devices of your audience
02 · Sell
Sell every seat in the house
Price by zone and watch the room fill seat by seat. Lock seats, send seat invitations — and the same map runs live check-in at the door.
- ✓Live seat statuses: available, locked, sold
- ✓Per-seat invitations, sent on the spot
- ✓A full history for every seat
- ✓Flexible ticket types: visible or hidden, per-buyer limits, in MDL or EUR
03 · Welcome
Greet your people by name
The first real touchpoint with your community is the door. Check in from the scanner or straight from the list, fix a name on the spot, resend a ticket — the line keeps moving, and every visit goes on record.
- ✓Instant search and inline editing
- ✓XLSX import, Excel/CSV export
- ✓QR scanner that catches duplicate tickets
04 · Know
Every guest becomes part of your community
This is the heart of the CRM: every attendee across every event in one place — lifetime value, attendance, last seen. Your next event no longer starts from zero.
- ✓Unique attendees and lifetime value
- ✓Check-in rate aggregated across events
- ✓Everything your registration form collects, in one place
- ✓A profile with history for every person
05 · Grow
Reward the ones who come back
Discount codes become community tools: early-bird for members, codes for alumni and partners, links with the discount already applied — and you see exactly who used them.
- ✓Shareable links with the code pre-applied
- ✓Usage limits and sale periods
- ✓A redemption log for every code
The rest is already handled
Every way to pay
Cards, MIA instant payments, bank transfer with an invoice for companies — your audience pays however suits them.
Approval-based registration
For invite-grade events: review applications, approve one by one or all at once, and tickets email themselves.
Invitations & reminders
Add guests by hand or in bulk, tickets go out by email, and attendees get an automatic reminder before the event.
Series & duplication
Duplicate an event or ticket type in one click, group editions into a series, and attach side events — workshops, afterparties — to the main event.
QR scanner
No app to install, no scanning hardware to rent — any phone with a camera checks people in, and duplicate or wrong-event tickets are caught instantly.
Registration forms
Ask exactly what you need at checkout, configured per event. This is the engine behind knowing your community — every answer lands on the guest's profile and stays there.
Team access to your organization
Invite anyone into your organization and pick what they can do: admins run the event, operators only run the door. Extend or revoke that access at any time.
Orders & refunds
Approvals, refunds and ticket resends, straight from the CRM.
A page on the unde.io marketplace
Every event you publish gets its own page on unde.io by default — agenda, speakers, sponsors and gallery, in front of an audience that is already browsing.
Go PRO
Extra modules, enabled on request, for organizers who need more.
Direct Payments
Ticket money lands straight in your own accounts — via maib, Victoriabank, MICB or Stripe — no waiting on settlements.
Open Gateway API
Sell tickets from your own website: an open API, webhooks and access on your own domain, with unde's infrastructure underneath.
Badges & printing
Design your own badge templates and print them at check-in on our high-performance printers — a badge in seconds, walk-up guests included.
Tickets in your brand
A custom PDF ticket template tailored to your visual identity — the ticket becomes part of the event experience.
Simple pricing, no surprises
Start building your community
Set up your organization in minutes — your first event can be live today, and the community grows from the very first ticket.
Start free — and if your events are free, they can stay free. When you sell tickets you pay a commission on what you sell, and nothing else: no monthly fees, no setup fees. Talk to us and we'll put a number on it for your case.