Terms and Conditions

Last updated: July 1, 2025

1. Acceptance of Terms

By accessing and using the unde.io platform, you agree to be bound by these terms and conditions. If you do not agree with any of these terms, please do not use our service.

2. Service Description

unde.io is an event marketing platform that provides event organizers with the tools necessary to sell tickets, manage attendees, and promote their events.

3. Account Registration

To use certain features of our service, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

4. Pricing and Payments

Pricing for our services is displayed on the pricing page. We reserve the right to modify prices at any time, with 30 days advance notice to existing customers.

All payments are processed securely through our payment processing partners.

5. Cancellation and Refund Policy

Event organizers are responsible for establishing their own cancellation and refund policies. unde.io only facilitates the processing of these requests according to the policies established by the organizers.

6. Intellectual Property

The content, features, and functionality of the unde.io platform are and will remain the exclusive property of unde.io and its licensors. The content is protected by copyright, trademark, and other laws.

7. Acceptable Use

You agree not to use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit unsolicited advertising or spam
  • To attempt unauthorized access to the service or related systems

8. Data Protection

Your use of personal data is governed by our Privacy Policy. By using our service, you agree to the practices described in that policy.

9. Limitation of Liability

In no event shall unde.io, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on this page.

11. Governing Law

These terms shall be governed and construed in accordance with the laws of Moldova and Romania, without regard to conflict of law provisions. The applicable jurisdiction will depend on your location and the services provided.

12. Contact Information

For questions about these terms and conditions, please contact us at:

Moldova Office

PACO EVENT S.R.L.
IDNO: 1022600025259
Legal Address: Strada Schinoasa Vale 14B, or. Codru, mun. Chișinău, Moldova
Physical Address: FinTech Hub, Strada Mitropolit Gavriil Bănulescu-Bodoni 59, Chișinău 2005, Moldova
Phone: +373 69 128 267
Email: [email protected]

Romania Office

UNDE EVENT TECH S.R.L.
CUI: 47396972
Address: Str. Daniel Danielopolu Nr. 30-32, Cladirea One Office Herastrau, Et. 6, Sector 1, București, România
Phone: +40 74 994 4453
Email: [email protected]